Call Today: (847) 907-9292

FAQs

What steps do I take to get Chicago Arcade Rentals’ games to my event?

Your first step is to get a quote from one of our specialists. Once you see a quote with pricing and games you like, you request a contract and put down 50% to reserve those games for your event. When your contract is signed and accepted and your payment is made, our operations manager will call you personally to discuss the logistics of delivery and setup and breakdown, all of which are included in your quote and contract. Lastly, you prepare the other aspects of your event while set up the games that will make your event more fun and memorable. Call Chicago Arcade Rentals today at (847) 907-9292.

How do I pay Chicago Arcade Rentals?

Chicago Arcade Rentals requires a 50% deposit to reserve your games for your time and place. The balance is due one day prior to your event. Both payments can be made through our online system. Call Chicago Arcade Rentals today at (847) 907-9292.

Do I need coins to use the Chicago Arcade Rentals’ games?

No. Chicago Arcade Rentals‘ games do not require any coins.

Can I have Chicago Arcade Rentals’ games delivered if there are steps and staircases involved?

Chicago Arcade Rentals is happy to do our best to accommodate your needs. Whether we can do staircases and steps is dependent on the equipment rented and the size of the staircase available. Call Chicago Arcade Rentals today at (847) 907-9292.

Can Chicago Arcade Rentals deliver to the top floor of an office building or high rise apartment building?

Chicago Arcade Rentals can bring equipment to the top floor depending on the dimensions of your building elevator or the freight elevator. Please get those dimensions so that we can determine logistics. Call Chicago Arcade Rentals today at (847) 907-9292.

Can Chicago Arcade Rentals bring games to our home?

Chicago Arcade Rentals often brings games to people’s homes. We can work with you to make sure our dimensions fit your home. Call Chicago Arcade Rentals today at (847) 907-9292.

Can I come to Chicago Arcade Rentals and pick the games up myself?

Chicago Arcade Rentals does not allow customers to pick up their equipment. Chicago Arcade Rentals is happy to deliver everything you need at a time that is convenient for you. Call Chicago Arcade Rentals today at (847) 907-9292.

Why can’t I just get a separate price for each game I want?

Chicago Arcade Rentals‘ prices are dependent on such a variety of factors that we cannot simply give one price for all times and places. Some factors that determine pricing and cause variations are supply, demand, location and manpower. Call Chicago Arcade Rentals today at (847) 907-9292.

What is Chicago Arcade Rentals’ refund policy?

At Chicago Arcade Rentals, once your contract has been signed there is no refund. For some circumstances we may accept an alternate date within the year of contract date. This is at the discretion of the Chicago Arcade Rentals manager. Call Chicago Arcade Rentals today at (847) 907-9292 if you have questions in regards to rescheduling your event.

Can I come to Chicago Arcade Rentals and see the games in person?

Chicago Arcade Rentals houses inventory in a busy warehouse and we are unable to invite customers to our warehouse for a variety of reasons, especially for your safety.

Where is Chicago Arcade Rentals’ corporate headquarters?

Chicago Arcade Rentals’ corporate headquarters are just outside Chicago in Palatine, Illinois.

Featured Games

NASCAR Team Racing

golden tee 2021

Golden Tee 2021

Donkey Kong

Air Hockey

boxing champion arcade game

Boxer

PAC-MAN’s Arcade Party