Call Today: 253-336-5187

FAQs

What steps do I take to get Tacoma Arcade Rentals’ games to my event?

Your first step is to get a quote from one of our specialists. Once you see a quote with pricing and games you like, you request a contract and put down 50% to reserve those games for your event. When your contract is signed and accepted and your payment is made, our operations manager will call you personally to discuss the logistics of delivery and setup and breakdown, all of which are included in your quote and contract. Lastly, you prepare the other aspects of your event while set up the games that will make your event more fun and memorable. Call Tacoma Arcade Rentals today at 253-336-5187.

How do I pay Tacoma Arcade Rentals?

Tacoma Arcade Rentals requires a 50% deposit to reserve your games for your time and place. The balance is due one day prior to your event. Both payments can be made through our online system. Call Tacoma Arcade Rentals today at 253-336-5187.

Do I need coins to use the Tacoma Arcade Rentals’ games?

No. Tacoma Arcade Rentals‘ games do not require any coins.

Can I have Tacoma Arcade Rentals’ games delivered if there are steps and staircases involved?

Tacoma Arcade Rentals is happy to do our best to accommodate your needs. Whether we can do staircases and steps is dependent on the equipment rented and the size of the staircase available. Call Tacoma Arcade Rentals today at 253-336-5187.

Can Tacoma Arcade Rentals deliver to the top floor of an office building or high rise apartment building?

Tacoma Arcade Rentals can bring equipment to the top floor depending on the dimensions of your building elevator or the freight elevator. Please get those dimensions so that we can determine logistics. Call Tacoma Arcade Rentals today at 253-336-5187.

Can Tacoma Arcade Rentals bring games to our home?

Tacoma Arcade Rentals often brings games to people’s homes. We can work with you to make sure our dimensions fit your home. Call Tacoma Arcade Rentals today at 253-336-5187.

Can I come to Tacoma Arcade Rentals and pick the games up myself?

Tacoma Arcade Rentals does not allow customers to pick up their equipment. Tacoma Arcade Rentals is happy to deliver everything you need at a time that is convenient for you. Call Tacoma Arcade Rentals today at 253-336-5187.

Why can’t I just get a separate price for each game I want?

Tacoma Arcade Rentals‘ prices are dependent on such a variety of factors that we cannot simply give one price for all times and places. Some factors that determine pricing and cause variations are supply, demand, location and manpower. Call Tacoma Arcade Rentals today at 253-336-5187.

What is Tacoma Arcade Rentals’ refund policy?

At Tacoma Arcade Rentals, once your contract has been signed there is no refund. For some circumstances we may accept an alternate date within the year of contract date. This is at the discretion of the Tacoma Arcade Rentals manager. Call Tacoma Arcade Rentals today at 253-336-5187 if you have questions in regards to rescheduling your event.

Can I come to Tacoma Arcade Rentals and see the games in person?

Tacoma Arcade Rentals houses inventory in a busy warehouse and we are unable to invite customers to our warehouse for a variety of reasons, especially for your safety.

Where is Tacoma Arcade Rentals’ corporate headquarters?

Tacoma Arcade Rentals’ corporate headquarters are just outside Chicago in Palatine, Illinois.

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