{"id":728,"date":"2021-10-06T13:52:40","date_gmt":"2021-10-06T18:52:40","guid":{"rendered":"https:\/\/randyb54.sg-host.com\/?page_id=728"},"modified":"2026-06-16T21:04:18","modified_gmt":"2026-06-17T02:04:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/arcaderentals.com\/phoenix\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"
\n\n

What steps do I take to get Phoenix Arcade Rentals\u2019 games to my event?<\/h4>
\n

Your first step is to get a quote<\/a> from one of our specialists. Once you see a quote with pricing and games you like, you request a contract and put down 50% to reserve those games for your event. When your contract is signed and accepted and your payment is made, our operations manager will call you personally to discuss the logistics of delivery and setup and breakdown, all of which are included in your quote and contract. Lastly, you prepare the other aspects of your event while set up the games that will make your event more fun and memorable. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

How do I pay Phoenix Arcade Rentals?<\/h4>
\n

Phoenix Arcade Rentals requires a 50% deposit to reserve your games for your time and place. The balance is due one day prior to your event. Both payments can be made through our online system. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Do I need coins to use the Phoenix Arcade Rentals\u2019 games?<\/h4>
\n

No. Phoenix Arcade Rentals‘ games do not require any coins.<\/p>\n<\/div><\/div>\n\n\n\n

Can I have Phoenix Arcade Rentals\u2019 games delivered if there are steps and staircases involved?<\/h4>
\n

Phoenix Arcade Rentals is happy to do our best to accommodate your needs. Whether we can do staircases and steps is dependent on the equipment rented and the size of the staircase available. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Can Phoenix Arcade Rentals deliver to the top floor of an office building or high rise apartment building?<\/h4>
\n

Phoenix Arcade Rentals can bring equipment to the top floor depending on the dimensions of your building elevator or the freight elevator. Please get those dimensions so that we can determine logistics. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Can Phoenix Arcade Rentals bring games to our home?<\/h4>
\n

Phoenix Arcade Rentals often brings games to people\u2019s homes. We can work with you to make sure our dimensions fit your home. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come to Phoenix Arcade Rentals and pick the games up myself?<\/h4>
\n

Phoenix Arcade Rentals does not allow customers to pick up their equipment. Phoenix Arcade Rentals is happy to deliver everything you need at a time that is convenient for you. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Why can\u2019t I just get a separate price for each game I want?<\/h4>
\n

Phoenix Arcade Rentals‘ prices are dependent on such a variety of factors that we cannot simply give one price for all times and places. Some factors that determine pricing and cause variations are supply, demand, location and manpower. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

What is Phoenix Arcade Rentals\u2019 refund policy?<\/h4>
\n

At Phoenix Arcade Rentals, once your contract has been signed there is no refund. For some circumstances we may accept an alternate date within the year of contract date. This is at the discretion of the Phoenix Arcade Rentals manager. Call Phoenix Arcade Rentals today at (602) 412-1622<\/a> if you have questions in regards to rescheduling your event.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come to Phoenix Arcade Rentals and see the games in person?<\/h4>
\n

Phoenix Arcade Rentals houses inventory in a busy warehouse and we are unable to invite customers to our warehouse for a variety of reasons, especially for your safety.<\/p>\n<\/div><\/div>\n\n\n\n

Where is Phoenix Arcade Rentals\u2019 corporate headquarters?<\/h4>
\n

Phoenix Arcade Rentals\u2019 corporate headquarters are just outside Chicago in Palatine, Illinois<\/a>.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-728","page","type-page","status-publish"],"acf":[],"yoast_head":"\nArcade Game Rental FAQs - Phoenix Arcade Rentals<\/title>\n<meta name=\"description\" content=\"Arcade rental FAQs for Phoenix \u2014 booking, delivery, setup & pricing. 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