What steps do I take to get Houston Arcade Rentals’ games to my event?
Your first step is to get a quote from one of our specialists. Once you see a quote with pricing and games you like, you request a contract and put down 50% to reserve those games for your event. When your contract is signed and accepted and your payment is made, our operations manager will call you personally to discuss the logistics of delivery and setup and breakdown, all of which are included in your quote and contract. Lastly, you prepare the other aspects of your event while set up the games that will make your event more fun and memorable. Call Houston Arcade Rentals today at (832) 514-0413.
How do I pay Houston Arcade Rentals?
Houston Arcade Rentals requires a 50% deposit to reserve your games for your time and place. The balance is due one day prior to your event. Both payments can be made through our online system. Call Houston Arcade Rentals today at (832) 514-0413.
Do I need coins to use the Houston Arcade Rentals’ games?
No. Houston Arcade Rentals‘ games do not require any coins.
Can I have Houston Arcade Rentals’ games delivered if there are steps and staircases involved?
Houston Arcade Rentals is happy to do our best to accommodate your needs. Whether we can do staircases and steps is dependent on the equipment rented and the size of the staircase available. Call Houston Arcade Rentals today at (832) 514-0413.
Can Houston Arcade Rentals deliver to the top floor of an office building or high rise apartment building?
Houston Arcade Rentals can bring equipment to the top floor depending on the dimensions of your building elevator or the freight elevator. Please get those dimensions so that we can determine logistics. Call Houston Arcade Rentals today at (832) 514-0413.
Can Houston Arcade Rentals bring games to our home?
Houston Arcade Rentals often brings games to people’s homes. We can work with you to make sure our dimensions fit your home. Call Houston Arcade Rentals today at (832) 514-0413.
Can I come to Houston Arcade Rentals and pick the games up myself?
Houston Arcade Rentals does not allow customers to pick up their equipment. Houston Arcade Rentals is happy to deliver everything you need at a time that is convenient for you. Call Houston Arcade Rentals today at (832) 514-0413.
Why can’t I just get a separate price for each game I want?
Houston Arcade Rentals‘ prices are dependent on such a variety of factors that we cannot simply give one price for all times and places. Some factors that determine pricing and cause variations are supply, demand, location and manpower. Call Houston Arcade Rentals today at (832) 514-0413.
What is Houston Arcade Rentals’ refund policy?
At Houston Arcade Rentals, once your contract has been signed there is no refund. For some circumstances we may accept an alternate date within the year of contract date. This is at the discretion of the Houston Arcade Rentals manager. Call Houston Arcade Rentals today at (832) 514-0413 if you have questions in regards to rescheduling your event.
Can I come to Houston Arcade Rentals and see the games in person?
Houston Arcade Rentals houses inventory in a busy warehouse and we are unable to invite customers to our warehouse for a variety of reasons, especially for your safety.
Where is Houston Arcade Rentals’ corporate headquarters?
Houston Arcade Rentals’ corporate headquarters are just outside Chicago in Palatine, Illinois.
